FAQ

Our products

  • Mémoires products are developed with the utmost care, focusing on safety and customer satisfaction. Our moisturizing creams are formulated from natural ingredients, designed and manufactured in our dedicated laboratory. To guarantee safe use, each product undergoes rigorous dermatological testing.

    We are proud to assure you that our creams are safe for your skin. However, it is always advisable to check the INCI list of ingredients, available on every package, to ensure that no known allergies are present. We are committed to offering products of the highest quality, and transparency about our compositions is a priority.

    In the event of an unusual reaction or allergy, please contact us without hesitation. You can send us an e-mail to the following address Diana.avagian@herbasana.be, explaining the situation. Our dedicated team will be happy to assist you and find a suitable solution.

  • Yes, all Mémoires products comply fully with the strictest European standards. Before being put on the market, our products undergo a series of in-depth analyses and are registered in official portals. This approach guarantees that our moisturizers meet the quality and safety standards required for confident use.

    We pride ourselves on maintaining high standards throughout the manufacturing process, from the careful selection of natural ingredients to rigorous dermatological testing. Mémoires’ commitment to quality and regulatory compliance ensures that our products are not only effective, but also safe for your skin.

  • Yes, Mémoires is fully committed to the naturalness of its products. We have made a rigorous selection of ingredients, conscientiously eliminating any use of silicone, parabens or endocrine disruptors. Our commitment to formulas free from these harmful elements reflects our dedication to your skin’s health.

    To guarantee optimal results while ensuring total traceability, we have made the innovative choice of replacing the water present in traditional products with birch sap. This substitution not only enhances the effectiveness of our moisturizing creams, but also offers an approach that respects the environment and your well-being.

    With Mémoires, you can rest assured that every application is a natural, beneficial experience for your skin. We’re proud of our commitment to pure, transparent formulas, offering your skin the authentic benefits of nature.

  • No, the use of Mémoires creams is designed to offer a safe and pleasant experience with no undesirable side effects. Our products are formulated with a rigorous selection of natural ingredients, excluding silicones, parabens and endocrine disruptors. These careful choices are designed to minimize the risk of irritation or adverse reactions.

    We’ve also taken an extra step to ensure the quality of our creams by replacing the water often found in traditional products with birch sap. This substitution not only improves product efficacy, but also contributes to better ingredient traceability.

    However, as with any skincare product, it is advisable to check the INCI list of ingredients to avoid any known allergies. In the event of an unusual reaction, please stop using the product and contact us at Diana.avagian@herbasana.be, explaining the situation. Our dedicated team will be happy to assist you.

  • Mémoires products stand out on the market in terms of safety and quality thanks to several key factors:

    1. Rigorous research and development: Mémoires products are the result of two years of dedicated research and development. This intensive period enabled us to perfect our formulas to guarantee optimum results while ensuring user safety.
    2. Cosmetologist expertise: Our creams are formulated by an experienced cosmetologist. This professional expertise contributes to the creation of highly specialized products, adapted to the skin’s specific needs.
    3. Production in an experienced Belgian laboratory: Mémoires creams are created and bottled in an experienced Belgian laboratory. Belgium is renowned for its high standards of production and quality, ensuring reliable manufacturing to the strictest standards.
    4. Commitment to quality: Mémoires makes it a point of honor to offer its customers top-quality products. This commitment is reflected in every stage of the manufacturing process, from ingredient selection to final distribution.
    5. Tested in certified laboratories: All Mémoires products have undergone rigorous testing in certified laboratories. This crucial step is designed to guarantee safety, efficiency and compliance with the most stringent market standards.

    In short, Mémoires products stand out as the safer choice on the market thanks to a meticulous development process, professional expertise, production in an experienced laboratory, a constant commitment to quality and thorough testing in certified laboratories.

Efficiency

  • You can start to see convincing results after two to two weeks of regular use, following our recommendations for morning and evening application. However, it’s important to note that every skin reacts differently, and results may vary from one person to another.

    After the first few uses, you should already feel a significant improvement in your skin’s hydration, which will translate into a feeling of softness and suppleness. The benefits of our creams are quickly felt, providing a pleasant experience right from the start of your skincare routine.

    Regular use is essential to maximize the benefits for your skin. For optimum results, we encourage you to incorporate our Memory creams into your daily skincare routine.

    Feel free to adjust the frequency of use according to your specific needs, and monitor positive transformations over time. If you have any questions or concerns, please do not hesitate to contact us. We’re here to support you on your journey to healthier, more radiant skin.

  • Mémoires creams have been designed for simple, effective use. Here are our recommendations for an optimal experience:

    • Morning and evening use: Memory creams are suitable for use in the morning and evening. Incorporate them into your daily skincare routine to enjoy their benefits throughout the day and night.
    • Pre-cleansed skin: Before applying Mémoires cream, make sure your skin is thoroughly cleansed. This optimizes the absorption of active ingredients and ensures deep hydration.
    • For a complete routine, apply your usual serum before using Mémoires cream. This reinforces the moisturizing and nourishing benefits of our products.
    • Recommended Quantity: Apply 2 to 3 pumps of your Mémoires cream for each use. This is usually enough to cover the whole face and neck. Adjust the quantity according to your personal preferences and specific needs.

    To ensure you are using the cream that best suits your skin type, we encourage you to carry out a diagnosis on our website. This will enable you to receive personalized recommendations based on your skin’s unique needs.

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